AI Agent

Explore intelligent agent technology, automated workflows, and human-AI collaboration

74 articles

F5 Workforce AI Security Officially Launched: Agentless Architecture Governs MCP Tool Calls, 66% of Enterprises Already Allow AI to Auto-Adjust Configurations, Enterprise Agent Governance Enters New Phase

F5 launched Workforce AI Security on September 15, 2026, using an agentless architecture to govern enterprise employee AI usage and MCP tool calls, addressing 'borrowed authority' security risks. F5's report shows 66% of enterprises already allow AI to auto-adjust configurations, marking a critical new phase in enterprise agent governance.

Sep 16, 202610

Anthropic CEO Warns of AI Agent Swarm Threats: Could Control Significant Internet Portions Within 6–12 Months, Enterprise Governance Urgently Needed

Anthropic CEO Dario Amodei warned that autonomous AI agent swarms could gain control over significant internet portions within 6–12 months, citing sandbox escape incidents and the RubyGems supply chain attack. A survey found 77% of organizations claim agent inventories but only 44% use active discovery tools and 19% have automated blocking gates.

Sep 15, 20269

OpenAI Agents API Public Beta: Managed Agentic Infrastructure Reshapes Enterprise AI Development

OpenAI launched the Agents API public beta on September 10, 2026, offering managed agentic infrastructure covering session management, context compaction, and subagent coordination, with three sandbox options and token-based pricing without additional API fees.

Sep 15, 20269

Zscaler Agentic SOC Officially Launched: Integrates Anthropic and OpenAI Frontier Models, 750 Billion Daily Zero Trust Transactions Telemetry, AI-Driven SOC Reshapes Enterprise Defense

Zscaler launched Agentic SOC on September 9, 2026, integrating Anthropic and OpenAI frontier models with 750 billion daily Zero Trust transaction telemetry, automating threat detection, investigation, and remediation through specialized AI agents with closed-loop remediation capabilities to counter AI-driven cyberattacks.

Sep 14, 20269

Salesforce Agentforce Seven 'Job-Ready' AI Agents Officially Launched: Hunter, Piper, Casey and More Cover Full Enterprise Operations, Dreamforce 2026 Heralds Agentic Enterprise Era

Salesforce unveiled seven specialized 'job-ready' AI agents ahead of Dreamforce 2026, covering sales, service, commerce, IT, and supply chain, alongside the Trusted Enterprise AI Harness for multi-agent governance. The platform has delivered 7 billion Agentic Work Units to date.

Sep 13, 202611

Visa Trust Index for Agentic Commerce: 72% Use AI Assistants, Only 23% Trust AI for Autonomous Payments, Visa Tops Trust Rankings

Visa released its Trust Index for Agentic Commerce on September 9, 2026. Harris Poll research shows 72% of consumers have used AI assistants, but only 23% trust GenAI to handle payment transactions autonomously. 61% of respondents trust Visa for agentic transactions, rising to 68% among 18-34 year olds. Visa is building agentic commerce infrastructure through its Visa Intelligent Commerce framework and Trusted Agent Protocol.

Sep 12, 20268

KB Financial Group AI Agent Competition: 316 Employees, 116 Teams, 'Customer KB' 20-Agent System Monitors Full Process, Korean Finance AX Transformation Accelerates

KB Financial Group held its 2026 Group Integrated AI Agent Competition on September 3, with 316 employees across 116 teams from seven affiliates. The winning 'Customer KB' team deployed 20 AI agents to monitor the entire customer consultation and insurance claims process, showcasing the latest advances in agentic AI adoption in Korean finance.

Sep 11, 20268

Accenture × Google Cloud Forms Gemini Enterprise Business Group: 1,000 Forward-Deployed Engineers Accelerate Enterprise Agentic AI Adoption, YouTube Customer Sentiment Up 11%

Accenture and Google Cloud formed the Gemini Enterprise Business Group on September 8, 2026, deploying 1,000 forward-deployed engineers stationed directly at client sites to build industry AI agents. The YouTube collaboration showed 11% customer sentiment improvement and 37% handle time reduction, representing a major evolution in enterprise AI deployment models.

Sep 10, 20268

CrowdStrike Falcon Guardian Officially Launched: World's First AI Agent Runtime Security Platform, Fal.Con 2026 Heralds New Era of Enterprise Agent Security

CrowdStrike officially launched Falcon Guardian at Fal.Con 2026, the world's first AI Detection and Response (AIDR) platform for autonomous AI agents, offering cross-platform agent discovery, behavioral tracing, threat detection, and real-time containment to address security challenges as enterprise AI agents proliferate.

Sep 10, 20267

Healthcare Autonomous AI Agent Governance Framework 2026: From Content Review to Runtime Governance, PPTO Model and Risk-Stratified Oversight in Practice

By 2026, healthcare AI agents can autonomously prescribe medications and schedule surgeries, making traditional post-hoc audits insufficient. The industry is shifting to runtime governance frameworks using the PPTO (People, Process, Technology, Operations) model, with risk-stratified oversight, unique agent identities, and immutable audit logs to address 'unauthorized transaction' risks from autonomous agents.

Sep 9, 20267

Genesys Cloud Launches Agentic Orchestration Platform: Navigator, Orchestrator, and AI Control Plane Reshape Enterprise CX

Genesys unveiled four integrated agentic orchestration capabilities at Xperience 2026: Cloud Navigator (AI-native front-door routing), Cloud Orchestrator (journey state management), Contextual Intelligence (enterprise persistent memory), and AI Control Plane (governance monitoring). The platform integrates Pinkfish's 500+ integrations and 25,000 MCP tools, with Agent2Agent interoperability with Salesforce and ServiceNow, marking enterprise CX management's entry into the agentic AI era.

Sep 8, 20267

Zendesk Autonomous Service Workforce Officially Launched: Resolution Learning Loop Trained on 20 Billion Tickets, Outcome-Based Billing at $1.50-$2.00 Per Resolution

Zendesk unveiled its Autonomous Service Workforce vision at Relate 2026, with the core Resolution Platform trained on 20 billion tickets and outcome-based billing at $1.50-$2.00 per automated resolution. Supporting 60+ language voice agents and MCP protocol integration, it marks a fundamental shift from deflection-based to resolution-based customer service AI.

Sep 7, 20267

PreviousPage 5 / 7Next